Every effort has been made to ensure the information contained on the Website is correct and accurate, however Manski & Schi makes no warranty or guarantee as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis. If you do notice a mistake, please do let us know and we will change it.
Manski & Schi, including our directors, partners, shareholders, employees and other third parties associated with running the Website is not liable to the maximum extent permitted by law to you or anyone else for any loss of income, profit, contracts, goodwill or financial loss or damage without limitation suffered as a result of negligence or otherwise arising in connection with use of this web site or the products sold on it.
To the extent permitted by law, Manski & Schi’s liability for breach of any implied warranty or condition which cannot be excluded is limited to the supply of the products again or the payment of the cost of having products supplied again.
This website is the copyright property of Manski & Schi and its directors. The Website content is protected by Australian and international copyright and trade mark laws. You must not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any part of this website or commercialise any information, products or services in any way except as expressly provided for on the website or expressly authorised in writing by Manski & Schi.
You may store a reproduction of the content on the Website on your local computer for the sole purpose of viewing the content; and print hard copies of the content for the sole purpose of viewing and purchasing products. Manski & Schi will also allow the sharing of products and tagging of the company name, Manski & Schi, via social media mediums.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Placing an order is easy, simply click on the garment or accessory you wish to buy, select size and click “add to cart”. From there you can checkout using your credit or debit card and have your garment shipped to you within 14 days!
‘In Stock’ items mean they are available to be dispatched once your order is placed. If your selected dress, size or colour is not available, please email on; firstname.lastname@example.org for a stock check and we will do our best to fulfil your request. More often than not we will be able to help you with additional requests for sizes, colours or styles.
Your dress size measurements are taken to determine which size will provide the closest fit based on the designer’s dress size chart. We always recommend having a professional take all of your measurements. For the most accurate measurements, don’t measure over your clothing. Your dress size measurements should be taken while wearing undergarments similar to the ones you will wear with your dress. The measuring tape shouldn’t be pulled too tight or have too much slack, and should always be parallel to the floor.
To get an accurate measurement of your body, you should do the following:
Bust size: Measure around your chest, at the fullest point of the bust (not under the bust). We recommend placing the measuring tape over the nipples of the breast.
Waist size: While standing up straight, bend at the waist to one side. The crease that forms is where your natural waist is located; measure there.
Hip size: Standing with your feet together, measure around the fullest part of the hips.
Hollow-to-Hem Measurement (Length)
Your hollow-to-hem measurement is determined by measuring from the center of your collarbone (hollow) to the bottom (hem) of your dress. We highly recommend that you have a formal wear professional perform this measurement. We also recommend that you wear shoes with a similar heel height to those you will be wearing with your gown, and you will also need to take into consideration the fullness of your gown’s skirt. For example, if your gown is an A-line with a full skirt, you will need to move the measuring tape away from the body to ensure that your gown will be the correct length.
Most dresses come in a standard hollow-to-hem measurement, based on the size of the dress, which varies from designer to designer.
Shipping and Delivery:
We endeavour to send your garments or accessories as fast as possible, therefore, as soon as your order is placed and paid for it will be dispatched within 24 hours. Your purchase is carefully packaged in tissue paper and all orders are attentively inspected before shipment to ensure there are no defects and is in perfect condition.
We use Australia Post for all our domestic deliveries and all orders are Registered, Insured, Trackable* and require a signature upon Delivery. All deliveries are shipped via Australia Post standard delivery service for the flat rate of $10.00 for small packages (500g) and $18.00 for gowns (5kg). Express shipping is also available upon request when the order is made at a rate from $12.00 for small packages (500g) and $30.00 for gowns (5kg). Manski & Schi is remotely situated in Western Australia and we advise that if you require a garment by a particular date, please order at least 21 days prior for standard shipping and 14 days for express shipping. Reasons being to ensure you receive your garment on time and if you are not happy with it then you have time to resend it back.
Manski & Schi accepts returns on online orders within 14 days of the delivery date (unless faulty).
All orders can be returned for a store credit, or an exchange. Store credit is valid for 12 months and must be used in full on your next order with Manski & Schi. This credit is not redeemable for cash and any unused credit will become invalid after use or upon expiry unless otherwise stated. All exchanges and orders placed with store credit are final. US orders cannot be refunded.
Please note that unless the item is faulty, the following items will not be exchanged or refunded:
- items that have been worn, damaged or altered from their original condition;
- sale items, marked down items, items sold during promotions, jewellery, gift boxes and underwear including Spanx and Bras for hygiene reasons;
(a) POSTAGE AND FEES
We regret postage fees and rush fees cannot be refunded. Return postage costs are the customer’s responsibility.
Our orders are automatically processed so we regret that we are unable to make any changes or to your order after placement. Cancellations are not accepted. Please refer to our returns policy on in these Terms & Conditions.
(c) FAULTY/DAMAGED ITEMS
All our dresses are checked by our quality control team before they are dispatched. However, if your dress arrives damaged or faulty, please contact us immediately and we will resolve this for you promptly!Please be advised that we do not accept return drop offs and our online department is not open to the public. Online purchases cannot be refunded in store.
If you intend to return your garment, please contact us immediately by emailing; email@example.com. You will be issued a Return Authorisation Number and a Return Form to send back with your dress within 14 days of your delivery date.
*Custom made orders includes custom sizes, custom colours and custom styles that are made especially for you and are not ordinarily offered for sale. Custom made orders also include specific Designers, as stated on our returns page.
Please make sure you can say YES to the following prior to emailing us:
- Your order has no customisations (custom colours, sizes and customisations)
- Your order was delivered within the last 14 days
- Your item has all tags attached and is in it’s original, resellable condition.
Please include your order number, return item and reason for return and we will respond with a Return Form and RA Number. Once your return is received they will be quality checked and you will be notified of returns processing times. Thank you!